Returns & support.

Our operational return process is being confirmed before launch.

Problems with a product

The final returns policy will explain how to report an incorrect, damaged or faulty item. Nothing in our policy will exclude rights that apply under Australian Consumer Law.

Change of mind

A discretionary change-of-mind period has not yet been set. We will publish any applicable conditions and costs before accepting orders.

Return address

A return address and support contact must be confirmed before the store opens. Please do not send parcels to a supplier or an unconfirmed address.